Showing posts with label barriers. Show all posts
Showing posts with label barriers. Show all posts

Friday, December 9, 2011

Item Offer Voice of the Customer

Voice of the Customer
  • A customer measures the supplier (your organization is the customers supplier) quality or value in the effort it takes to do business with a supplier.  
  • Does the supplier use basic identifiers that do not force me to change or add items to my purchasing system?