Real World External Objective

Stakeholder Audience
Fit for purpose isn't going to be a discussion with functional or users in many cases your only audience follows;

Board of Directors-Yes
C-Level Executives-Yes
Functional Managers-No
Users-No

Industry
All

Geographical
By geographical region
Prescribe using the "Buy Sell" boundaries to align appropriate local risk in higher controlled populations.


What?

The term Real World was introduced by a recent radio interview that has my full support; what I am passionate about ensuring exist and I get really nervous when this vital real world view isn't measurable.  

My own point of view; Keeping in mind that in no way are my post the expressed views of those acknowledged in forming this Point of View.

I've confirmed my understanding and appear to be generally correct in the way I translated the message.

Using an example of the Real World 
Item Scenario
The external market identifies a device when it has a distinct dependency on software to use the device we must consider the item software according to General Accounting Accepted Practices.  SOP 172.  This forces a series of constraints on any organization that has been a hardware company for many years. 

Think about the implications to an organizations culture in transforming this mindset from hardware to software.  It's a difficult task for anyone.  My prescription intents to minimize the effects of the management reporting or people side of performance.  With a method to consider for the Real World perspective.  

Assume that the model was done for us; Complete with design, models and scenarios.
Next step get the industry experts on board.  My first draft was reviewed and considered a win from an educators perspective.

People 
The solution I speak of has the potential to move away from the multi-million dollar initiatives we are currently driving to relieve our resource constraints and re-purpose their energy towards the legacy clean up.  Identify the many ways your company can reduce waste.  Change management will be in full force to get your company prepared.  There are decisions to make in getting your organization modeled.  You can use expensive tools or hire someone to model the process for you.  I strongly recommend performing physical observational interviews with the users who are identified in the operational applications, try to stick with the operational applications.  

Process
The process perspective has a number of ways to approach the process.  You can model the process using an application you may already own or you might want to insert a layer between your people and process using a simple middleware application.  Let's understand the dependencies;

1. People side of the process "as is" may be riddled with non-value add or fine grain responses to strong regulatory requirements inserted in 2002-currently today.  If you are like most enterprise customers; your response to the regulations was either planned to correct.  
1. The response from your "Fit for Purpose" audience will be to improve at a rate that makes sense for the different organizations.  

Real World in the clouds or to keep with a current analogy on any highway anywhere in the world; without disruption to the current have traditionally voiced in communicating the way I view the world and gaps that need to be addressed.

Technology
This subject has several key Business Services to factor and ideally converge in this Real World Solution.  Technology to relieve or reduce the people side of change using a layer to keep them comfortable and productive when or if any decommission or change needs to be made from  the users to the solution.

Security
Allows better control over records and secures the types of records a user can download to the desktop.  Enables intellectual property protection.
Allows for create read update with a publishing layer
Manages entitlement to a fine grain view only layer
Systematically allows your Active Directory to manage visibility using the organization hierarchy.

Resilience

• Allows great features for resilience when used out of the box with connectors to the platform.
• Allows a layer between the systems to close virtually then publish to ERP. 
• Allows users to function without connections for an extended period of time building their inputs until the connections are restored.
• Ensures no Data loss through less desktop transfers. 

Effort
Rapid response to requirements in some cases the process can be initiated and handed over in just 3 days for procurement into Oracle one use case was 3 days from design to hand-off with only 1 experienced business process and analyst who knew the problems and targeted eliminating the threats.

Benefits 
Impact-74 users

• Local preference with Centralized control.
• Geographical nuances by segment and region were adjusted for those regions (fit for purpose) without threats to the (Real World) 

Operations in a federated model-became more confident and less re-active to business request.

• Enabled more visibility  for the team by request and 
• Who and where the request was no longer required a scheduled meeting nor searching through emails.  
• Status by process in operations increased the teams ability to provide responses immediately. 
• The systems contact was amazed that no issues were reported after transitioning from former resource to new with less skill.  
• This may appear to have been an issue due to person; when in fact the issue was corrected by design.  
• It was too hard for me to understand with the vast experience in my tool box.
• Avoid threats with new SOX or LEGAL compliance concerns.

Transparency

• The ability to manage the pipeline was no longer in email communications. 
• Executive Visibility;
• The VP was no longer in the blind and understood the dates and people when surprises surfaced.  The VP had the summary and the option to drill down to the user.  

Simplification

• Converges numerous technologies to a common desktop service.  
• Information and Data Management immediately
• People side of change - contain bad behaviors into a single environment fewer opportunities to penetrate greater threats. 
• Allows a way to measure people and their responses to different decisions without forcing a tremendous amount of development.  
• Personalization on the fly - easy enough for an administrative assistant to support.  
• Many basic business templates to quickly enable "real world" from "fit for purpose"

Allows the business to expand from the real world without threats when site hierarchy uses the best practice approach with organization hierarchy the inputs and outputs with rights to information are managed by organization to manager.

1. Effective tools to use have proven in days you can create a layer that has established resilience with no more than something you may already have in exchange.  
1. The tool 
   
2. If not, try a tool of choice and understand the tradeoffs of any custom development.